SMS notices – delay in delivery

Just a quick message for our patrons who prefer to receive their library notices via SMS….

A recent system upgrade has caused an interruption to our SMS messaging, so some Hold and Reminder notices have not been sent. Only SMS messaging has been affected, and emailed notices are continuing as normal.

This is being worked on as a matter of priority – and when the issue is resolved you may well get an SMS notice for something you have already picked up or returned, as the system automatically works through the backlog!

Please don’t hesitate to contact us if you have any concerns about your notices:

9780 5600

If you would like to receive all your notices via email in future, please let us know.

Thanks for your patience (and please spread the word)!

🙂

Library Services Team

 

 

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