Augusta Library (Lesser Hall) – Tuesday 15th February at 10am

Margaret River Library – Wednesday 16th at 10am and also Thursday 17th at 4pm

As part of the Shire’s climate Action Plan and our goal to reach Net Zero by 2030, the Shire is encouraging everyone to sign up to Climate Clever, a nifty new software to help us tread more softly on our precious planet. Sustainability Officer Katie Biggs will run a demonstration on the Climate Clever app and how to use it to track you utility use around the home. The app offers tracking of your carbon footprint and tips on how to save energy as well. All welcome. To register your attendance for either session go to www.eventbrite.com.au

Alternatively, contact Katie Biggs Ph: 9780 5255 or email: kbiggs@amrshire.wa.gov.au

We are working very hard to help as many people as we can, as quickly as we can. In the meantime here are some useful links that might help you.  

Important things to note:

• You can only have one person per app
• Two people cannot share the same phone number in two different accounts.
• Each individual Must have their own email address to create a MyGov account
• If you can’t link your vaccination history try to turn it off and on.
• Make sure your details on Medicare are up to date before starting the process of creating/linking services on MyGov

Next steps:

• Make sure you are logged in to MyGovID before setting up ServiceWA
• When ServiceWA gives you the 4 digit code:
  • you need to get out of ServiceWA
  • go to MyGovID to enter the code.
  • Then re-open the ServiceWA app and give a few seconds for both apps to communicate. (it won’t prompt you to do this)

Watch this easy video https://www.wa.gov.au/government/multi-step-guides/servicewa-app-support/how-set-the-servicewa-app

If you are still having trouble, go to  https://www.wa.gov.au/organisation/government-of-western-australia/servicewa-app-technical-support

Please share this information with family and friends.

We are working very hard to help as many people as we can, as quickly as we can. In the meantime here are some useful links that might help you.

• MyGov and MyGovID are NOT the same things.
• MyGov is accessed on the internet browser as it is a website where you can access Government Services such as Medicare or ATO.
• MyGovID is used to verify your identity using an app called MyGovID.

Before starting close all open apps to make it easier to switch between MyGovID and ServiceWA during setup.

You only need 2 forms of ID – We recommend Drivers Licence and Medicare. You don’t need to use the scanning option.  You can manually enter the details as they appear on your cards.

• Android users MUST HAVE Chrome set as their default browser – change in settings
• Android phones need to have a version 10 or higher. Apple iPhone needs iOS 14 or higher. (Older versions: you can still have a vaccination certificate saved in your Apple Wallet/MedicareExpress, or printed.)
• Enter your Driver’s Licence details first, Medicare will appear on the list AFTER you add your licence, there is no need to use passports or other ID, only if you don’t have a licence or Medicare.
• If you are stuck in MyGovID and can’t verify ID, uninstall the app and re-install it. This will allow you to start again, then follow the tips above
• If you have locked your MyGovID call the support number on 13 33 92

Watch this easy video https://www.wa.gov.au/government/multi-step-guides/servicewa-app-support/how-get-your-digital-identity

If you are still having trouble, go to https://www.mygovid.gov.au/verifying-your-identity 

Please share this information with your family and friends.